Dolly · Customer support
A chat you paste into your site with one line of code. An assistant answers simple questions right away, using only your documents; when needed, or when the customer asks, it hands over to a person on your team, who replies from dolly.artiko.ai on a computer or a phone.
How it works
A button at the bottom of the page. The visitor writes, reads the answers and calls the team with "Talk to a person". Before starting it can ask for name, email or phone: you decide, and contacts stay collected with their conversations.
Whoever replies sees the waiting conversations, takes one over, uses quick replies and internal notes the customer never sees, sets a priority, closes and reopens. A team with roles (owner, administrator, operator) and email invitations.
You give it a name, a tone and a folder of documents: price list, opening hours, terms. It answers only with what it knows; if it doesn't know, it says so and hands over. We choose the models, you don't have to.
Price
You pay for the people who reply, not for the people who write. The licence is bought at account.artiko.ai and pasted into Dolly in one field. Prices without VAT, cancel any time.
Frequently asked questions
Yes, on any page where you can paste one line of code: WordPress, Shopify, a hand-made site. No plugin needed.
No. Whoever replies opens dolly.artiko.ai in the browser, even on a phone.
Yes: they see their place in line and, when someone takes over, the name of the person replying.
No app to install, no connections to WhatsApp, Slack or a CRM, no public API. If you need one, write to us.
Dolly